Refund policy
Refund Policy – The Blue Store Company
We want you to love what you find at The Blue Store Company. If something isn’t quite right, we’ll make it simple to return.
Returns
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You have 14 days from the date of delivery to start a return.
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Items must be unused, unworn, and in their original condition. Shoes should be returned in their original box.
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Return shipping costs are the responsibility of the customer.
Refunds
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Once we receive and inspect your return, your refund will be issued back to your original payment method.
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Please allow a few business days for your bank or card provider to process it.
Non-Returnable Items
For hygiene reasons, beauty products and personal care items are final sale.
Questions?
Need help starting a return? Reach out to us anytime — we’re here to help guide you through the process.